Privacy Policy

Knot Haven

Effective Date: November 6, 2026

At Knot Haven, we value your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, inquire about our services, purchase digital wedding invitations or wedding websites, or use our Smart RSVP System.

By using our services, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our services, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Contact number

  • Wedding or event details

  • Names of couples, family members, and invited guests

  • Guest table assignments

  • RSVP responses and attendance status

  • Other information voluntarily submitted through our forms

Technical Information

When you visit our website, certain technical information may be collected, including your device type, browser information, IP address, and website usage data, depending on the technologies enabled on our website.

Payment Information

When purchasing our services, we may collect transaction details and payment confirmation information. Payments may be processed through third-party payment providers.

We do not intentionally collect complete payment card details unless necessary and handled through an appropriately secured payment service.

2. How We Use Your Information

We collect and process personal information for legitimate business and service-related purposes, including:

  • Creating and managing digital wedding invitations and wedding websites

  • Operating our Smart RSVP System

  • Organizing guest lists and table assignments

  • Recording and updating guest attendance responses

  • Communicating with clients regarding their orders and services

  • Providing technical assistance and customer support

  • Processing payments and maintaining transaction records

  • Improving our website, products, and services

  • Complying with applicable legal and regulatory requirements

We process personal information only when there is an appropriate lawful basis under applicable data protection laws.

3. Smart RSVP System and Guest Information

Our Smart RSVP System allows wedding couples and event organizers to manage their guest lists, invitations, and attendance confirmations.

Personal information entered into the system may include guest names, family groupings, table numbers, and RSVP responses.

For Wedding Couples and Event Organizers

Clients are responsible for ensuring that guest information they provide to Knot Haven has been collected and shared lawfully, including providing any required privacy notices.

For Invited Guests

Information submitted through the RSVP System is used to identify invitations, record attendance decisions, and assist the couple or event organizer in managing their event.

Authorized clients and individuals assisting with event management may access relevant guest information.

Knot Haven does not sell guest lists or RSVP information to third-party advertisers.

4. Information Sharing and Third-Party Services

We may share personal information with trusted third-party service providers when reasonably necessary to deliver our services.

These may include:

  • Website hosting providers

  • Cloud storage services

  • Google Sheets or other authorized data management integrations

  • Payment processing providers

  • Technical support and website maintenance providers

We may also share relevant event information with the client or authorized event coordinators.

Third-party providers may process information under their own applicable privacy policies and contractual obligations.

We may disclose information when required by law or a lawful government request.

5. Data Storage and Security

We implement reasonable organizational, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These safeguards may include access restrictions, secure account credentials, and appropriate security measures for the systems we use.

However, no internet-based service or electronic storage system can guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide contracted services, resolve disputes, maintain required business records, or comply with applicable laws.

Guest lists and RSVP records may be deleted or anonymized when they are no longer needed, subject to applicable contractual and legal requirements.

Clients may request the deletion of their event-related information, subject to any lawful retention obligations.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential website functionality, improve user experience, and understand website performance.

Where required by applicable law, we will request appropriate consent before using non-essential cookies or tracking technologies.

Users may manage cookies through their browser settings, although disabling certain cookies may affect website functionality.

8. Your Data Privacy Rights

In accordance with the Philippine Data Privacy Act of 2012 and other applicable laws, individuals may have the right to:

  • Be informed about how their personal information is processed

  • Access personal information held about them

  • Request correction of inaccurate or incomplete information

  • Object to certain types of processing

  • Request erasure or blocking of personal information when legally appropriate

  • Request data portability where applicable

  • Withdraw consent when consent is the basis for processing

  • File a complaint with the National Privacy Commission

  • Seek damages where permitted by law

To exercise these rights, please contact us through our official communication channels.

Requests may be subject to identity verification and applicable legal limitations.

9. Children’s Privacy

Our services may involve guest lists containing the names of children invited to weddings or other events.

Such information should be provided by a parent, legal guardian, or another individual with an appropriate lawful basis to share it.

We do not intentionally use children’s personal information for advertising or unrelated marketing purposes.

10. International Data Processing

Some of our third-party technology providers may store or process information outside the Philippines.

Where international processing occurs, we will take reasonable steps to ensure appropriate protection of personal information in accordance with applicable Philippine data privacy requirements.

11. Third-Party Websites

Our website or digital invitations may contain links to third-party websites and services.

Knot Haven is not responsible for the privacy practices, security, or content of external websites that we do not operate.

We encourage users to review the privacy policies of those websites before providing personal information.

12. Changes to This Privacy Policy

Knot Haven reserves the right to update this Privacy Policy to reflect changes in our services, business operations, technology, or applicable legal requirements.

Any updates will be published on this page with a revised effective date.

Continued use of our services following an update is subject to the updated policy and applicable legal requirements.

13. Contact Us

For privacy-related inquiries, requests, or concerns, you may contact:

Knot Haven

Website: https://kathanaevents.com

Email: [Insert Official Privacy Contact Email]

Location: Philippines

We aim to address privacy concerns promptly and in accordance with applicable data protection laws.


© 2026 Knot Haven. All rights reserved.